Privacy Policy

WarnaCetak is a sub-brand of Hery Intelligent Technology (IP0549884-A) (“we,” “our,” “us”). We respect your right to privacy and are committed to protecting the personal data you share with us.

This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the Personal Data Protection Act 2010 (PDPA Malaysia) and other applicable data protection laws.

By using our website www.warnacetak.com or engaging our services, you acknowledge that WarnaCetak operates as part of Hery Intelligent Technology (IP0549884-A) and agree to the practices described in this Privacy Policy.

1.Scope of Policy:

This Privacy Policy applies to all personal data collected through:

• Our website (www.warnacetak.com)

• Email, telephone, or in-person communications

• Online forms, quotation requests, and order placements

• Social media channels and digital marketing platforms linked to our services

2.Types of Information We Collect:

A.Personal Identification Data:

• Full name

• Email address

• Phone number

• Billing and delivery address

• Company or organization details

B.Transaction & Service Data:

• Service requests, orders, and quotations

• Payment details (processed securely by third-party providers)

• Records of completed transactions

C.Technical & Usage Data:

• Internet Protocol (IP) address

• Browser type, device details, and operating system

• Website activity and interactions (via cookies and analytics)

D.Communication Data:

• Customer inquiries, messages, and feedback

3.Purpose of DataCollection:

We collect and process personal data for the following purposes:

• Service Delivery – To provide requested design, printing, and digital services.

• Order Processing – To manage quotations, orders, payments, and deliveries.

• Customer Support – To respond to inquiries, requests, and complaints.

• Business Improvement – To improve website functionality, services, and customer experience.

• Marketing & Communications – To send promotions, newsletters, and updates (with consent).

• Legal & Compliance – To meet obligations under Malaysian laws and regulations.

4.Legal Basis for Processing:

We process personal data under the following lawful bases:

• Consent – When you have given explicit permission.

• Contractual Necessity – When processing is required to deliver services or fulfill agreements.

• Legal Obligation – When required by law.

• Legitimate Interest – For business operations, provided it does not override your rights.

5.Data Protection & Security:

We take strong measures to protect your information, including:

• SSL encryption for secure communication

• Restricted access to authorized staff only

• Data minimization to ensure only relevant information is stored

• Ongoing monitoring to detect unauthorized access or misuse

6.Disclosure & Sharing of Data:

We do not sell, rent, or trade personal information. However, your data may be shared:

• With trusted service providers (e.g., payment gateways, courier companies, IT system providers) for service delivery

• With legal or regulatory authorities if required by law

• To protect the rights, property, or safety of WarnaCetak, Hery Intelligent Technology, our clients, or the public

All third-party providers are bound by confidentiality and data protection obligations.

7.Data Retention:

• We retain personal data only as long as necessary for service delivery or as required by law. Data that is no longer needed will be securely deleted, anonymized, or archived.

8.Your Rights under PDPA:

Under the PDPA Malaysia 2010, you have the right to:

• Access – Request a copy of your personal data.

• Correction – Request updates to inaccurate or incomplete data.

• Withdrawal of Consent – Withdraw permission for specific data uses.

• Objection – Opt out of direct marketing communications.

Requests can be submitted using the contact details in Section 11

9.Cookies & Tracking Technologies:

Our website uses cookies and analytics to:

• Improve website performance and usability

• Track visitor statistics and browsing patterns

• Personalize marketing and content

You may dsable cookies in your browser settings, but some site features may not function properly.

10.Third-Party Links:

• Our website may include links to external sites. WarnaCetak and Hery Intelligent Technology are not responsible for the privacy practices or content of third parties.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, including access, updates, or removal of your personal data, you may contact us at:

• WarnaCetak (A Sub-Brand of Hery Intelligent Technology, IP0549884-A)

• Email: sales@warnacetak.com

• Phone: +60 11-5871 0795

• Address: 0402 Jalan Pendidikan 3, Taman Universiti, Skudai, Johor, Malaysia

Data Removal Requests:
Users may request the deletion of their personal data at any time by contacting us through the channels above. Upon receiving such a request, we will:

• Verify the identity of the requester to ensure data security.

• Process the request within a reasonable timeframe, unless retention is required by law or for legitimate business purposes (e.g., financial or compliance records).

• Confirm with the user once their data has been deleted or provide a valid explanation if full deletion is not possible.

12.Updates to This Policy:

• This Privacy Policy may be updated or amended from time to time to reflect changes in laws, business practices, or services. Updates will be published on this page with the revised Effective Date.